Build the skills employers value and prepare for a career in business. You'll develop practical knowledge in administration, communication, and workplace technology while gaining the confidence to work independently, solve problems, and contribute to a successful team. This qualification can lead to a variety of exciting business and office-based career pathways.
Duration
Up to 12 months
Delivery Mode
Flexible delivery
Online & Workplace
Funding
Government funded options available
Study Type
Traineeship or
Fee-For-Service
Why choose ATC Business qualification?
Develop practical, job-ready skills valued by employers
Learn from experienced trainers with real workplace knowledge
Gain a nationally recognised qualification
Build skills that can be applied across a wide range of industries
Create opportunities for career growth and professional development
How the course is delivered?
ATC delivers training using flexible learning approaches designed to support different learners.
Depending on your enrolment type, training may include:
Online Learning
Access learning resources, activities and assessments through ATC’s online learning platform.
Workplace training
You learn while completing real workplace tasks with support from your employer and trainer.
Trainer Support
Receive guidance, feedback and assistance from qualified trainers throughout your course.
Course structure
13
total units
6
core units
7
elective units
BSBCRT311 Apply critical thinking skills in a team environment
BSBPEF201 Support personal wellbeing in the workplace
BSBSUS211 Participate in sustainable work practices
BSBTWK301 Use inclusive work practices
BSBWHS311 Assist with maintaining workplace safety
BSBXCM301 Engage in workplace communication
BSBTEC301 Design and produce business documents
BSBTEC302 Design and produce spreadsheets
BSBTEC303 Create electronic presentations
BSBTEC404 Use digital technologies to collaborate in a work environment
BSBWRT311 Write simple documents
BSBPEF301 Organise personal work priorities
BSBPMG430 Undertake project work
BSBESB401 Research and develop business plans
BSBLDR301 Support effective workplace relationships
BSBXTW301 Work in a team
BSBOPS304 Deliver and monitor a service to customers
BSBOPS305 Process customer complaints
SIRXCEG002 Assist with customer difficulties
ICTSAS305 Provide ICT advice to clients
BSBOPS301 Maintain business resources
BSBOPS303 Organise schedules
BSBINS302 Organise Workplace Information
Entry Requirements
There are no formal entry requirements for this qualification.
Before commencing training, ATC will complete an enrolment and suitability assessment to understand:
âś“ Your previous education and experience
âś“ Your career goals
âś“ Your language, literacy, numeracy and digital literacy needs
âś“ Any support requirements you may have
Duration
ATC will work with you to develop a training plan that supports your learning needs and provides a realistic pathway to successfully complete your qualification.
The time required to complete this qualification will vary depending on your enrolment type, preferred training delivery method, workplace opportunities and any existing skills or experience you bring to your studies.
Typical completion timeframes may include:
School-Based Traineeship
Completed alongside school studies and employment.
Traineeship
Generally completed full time over 12 months.
Fee-for-Service
Flexible completion options may be available
Student Support
ATC is committed to supporting students throughout their training journey.
Support available may include:
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âś“ Trainer assistance
âś“ Learning support
âś“ Language, literacy, numeracy and digital support
âś“ Access and equity support
âś“ Progress monitoring and feedback
If you need support, speak with our training team.
Career opportunities
Graduates of the BSB30120 Certificate III in Business may pursue employment as Administrative Assistants, Receptionists, Customer Service Representatives, Business Support Officers and Records Assistants across a wide range of industries. The qualification develops practical business, administration, communication and technology skills and provides pathways to the BSB40120 Certificate IV in Business and other higher-level business qualifications.
Graduates are trained to:
Prepare and manage business documents.
Use business software such as Microsoft Office and Microsoft Teams.
Organise work schedules and appointments.
Communicate effectively with customers, colleagues and managers.
Apply critical thinking and problem-solving skills.
Maintain business records and workplace information.
Contribute to workplace health and safety.
Support customer service and administrative operations.
Assist with office procedures and business processes.
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Recognition of Prior Learning (RPL)
If you already have skills and experience gained through previous employment, study or life experience, you may be eligible to apply for Recognition of Prior Learning (RPL).
RPL allows you to have your existing skills assessed against the requirements of the qualification.
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Credit Transfer
If you have successfully completed equivalent nationally recognised units with another registered training organisation, you may be eligible for credit transfer.
Evidence of previous completion will be required.
Fees and Funding Options
There are several ways you may be able to access training with ATC, depending on your eligibility, location and individual circumstances.
Government funding options may be available through NSW, ACT or Queensland Government training programs for eligible students. Funding availability, eligibility requirements and student contribution fees vary depending on the qualification and funding arrangement.
If you are not eligible for government funding, you may also choose to complete this qualification through Fee-for-Service, where you or your employer pays the cost of training directly.
To find out more about available fees, funding options and eligibility requirements, please click the button below.
How to Enrol
Starting your qualification is simple.
Step 1
Submit an online enrolment form
Step 2
Discuss your goals and eligibility with our training team
Step 3
Complete the enrolment/induction process
Step 4
Begin your training journey
Australian Training Company is a Registered Training Organisation (RTO) delivering nationally recognised training.
Training outcomes, funding availability, delivery locations and fees may vary depending on student eligibility, government funding arrangements and individual circumstances.