Lower North Shore, NSW
Posted 1 week ago

We have an exciting entry-level opportunity available for an enthusiastic and committed person with a keen interest in Information Technology and Audio-Visual systems.

You will be an AV/ICT Trainee Technician.  This is a formal two-year traineeship undertaking:

  • Year 1 – ICT30120 Certificate III Information Technology
  • Year 2 – ICT40120 Certificate IV Information Technology


The full-time role will start with basic duties relevant to developing your AV and ICT skills, such as but not limited to:

  1. Tasks supporting the Senior Tech assigned to an Installation project
  2. Tasks supporting the Senior Tech assigned to Service work
  3. Basic rack building
  4. Cable terminations
  5. Commissioning basic AV equipment
  6. Taking Tier 1 support calls – capturing basic details
  7. Undertake Tier 1 remote monitoring– confirm operation of customer systems
  8. Deliveries of equipment to customer sites
  9. Office housekeeping


Successful completion of the Traineeship could lead to a permanent full-time role as a Junior AV/ICT Technician, with the potential for promotion to a senior role.

Applicants will need to have an aptitude for learning technical tasks and systems with the ability to troubleshoot IT issues.

This position is based in Artarmon but within 6 months you will be visiting customer sites and undertake on-site activities in liaison with senior support. A Provisional Drivers Licence is required.


Hours: Full-time, Monday to Friday, 37.5 hours per week

Contact: Send your resume and cover letter to Jane jnorth@austrg.com.au or phone 0409 225 034.

Closing Date: 8 January 2024

Please note this is an entry level position; prior IT qualifications will not be considered, and only shortlisted applicants will be contacted.

Job Features

Job CategoryInformation Technology
VacancyCertificate III Information Technology Traineeship
Hours per week37.5
Start dateASAP
Interview dateASAP
Skills requiredProvisional Drivers Licence

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